One thing I found out early on was that many hotels believe a couple of grab bars in the bathroom makes the room “handicap accessible.” Of course, I wasn’t savvy enough to ask the right questions either. What I now know is:
- It is important to find out exactly what the hotel deems accessible.
- And, for you to explain what your needs are.
There is a good article at “Disaboom” written by Candy Harrington that a friend sent to me the other day. “Finding an Accessible Room Beyond ADA Compliance” provides a couple of dozen bullet points about what to look for, what to ask, and who to ask. I recommend that you print the article and refer to it whenever you are considering any travel.
Some Recommendations
I have listed below some of the recommendations mentioned in the article (and some of my comments):- • Never just ask for an “accessible room.” Instead, list the access features you need. (i.e., a roll in shower if tubs are no longer safe to step in and out of or an elevated toilet seat)
• In the U.S., look for hotels constructed after 1992, the date the Americans with Disabilities Act (ADA) took effect.
• Always call the hotel directly. On-site reservation agents often have first-hand knowledge about access features at their property. (if you feel the front desk person does not know the answer, ask for the manager)
• Ask the reservation agent to describe the access features of the room. Don’t settle for the broad description of “ADA Compliant.” Ask for specific access details.
• Many properties have raised toilet seats that can be installed in any bathroom. Accessible toilets are 17-19 inches high, so if you need a higher one, ask about a raised toilet seat. (or, do as I do and bring a seat riser with you … “tallette”)
• Don’t be afraid to ask for measurements. If door width is a concern, ask for that measurement. Don't forget about interior (bathroom) door width, too.Travel doesn’t have to be a hardship if you plan ahead and ask the right questions. Have a good trip!
• If walking any distance is a factor, request a room near the elevator.
• Remember to ask the reservation agent if the accessible room can be blocked for you. If the answer is “no” or “usually,” then find another hotel.
• Bed height is not regulated under the ADA, so make sure to ask for bed measurements. Many properties are replacing their standard mattresses with high pillow-top models.
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